Returns & Exchanges
At Tulas, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy on all unworn items with original tags. If your purchase doesn't fit perfectly or meet your expectations, our streamlined return process ensures a hassle-free exchange or refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
- 4.Drop Off and Track
Hand over your package at any authorized courier location and keep your tracking receipt until your refund or exchange is processed.
